Name: Pure Expression Events
Item: Pure Expression Events
Rating: 1
Author: nicole

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Shannon Phelan

I hired Nicole “pure expression events” because of a venue I was considering had recommended her. They recommended her solely on the fact that she “spoke great English”. That was probably the worst decision I made through my wedding planning journey. This review is specifically for her ‘event management’. I will say she is very professional and takes her job seriously, but on that note this is very clearly her job not her passion. Beware that she is in no way forthcoming with details which I didn’t find out until after signing the contract and sending the deposit. She then sends me an email with her limited working hours as well as how she prefers to communicate. She asks you to use her planning software only to communicate which is not really designed for proper communication. It feels very impersonal. She is not very excited and really doesn’t have any great ideas to make your wedding day special. I decided to fire her midway through planning and take the loss of my deposit (which was not an easy thing to do) because all of the other vendors I hired would say ‘what does your planner think about X Y Z?’ I found myself not wanting to even ask her thoughts because she would respond days later with no enthusiasm or suggestions to help make our wedding special where I felt all my other vendors were so helpful, creative and almost doing her job. I really felt like it was a burden for her to help us. That’s when I decided to start interviewing other planners, and then it became evident during the interviews with other planners that Nicole has no passion for wedding planning. During these interviews, they helped guide me more than Nicole ever did. She really let me down in our wedding venue search. She would only have negative things to say about the venues I liked online and would never recommend anything else that fit what we were looking for. I’m almost wondering if she gets a commission because she kept recommending 2 specific venues (1 of which wasn’t available on the dates I needed). She even talked badly and mislead us about the original venue that recommended her! So AFTER I signed the contract with a completely different venue, I discovered another popular venue available the dates I needed exactly within my wants and needs for a venue. Nicole had never even mentioned it. So please if you are looking to get married in the Bordeaux region please interview lots of planners and pick the one that is the most excited for you and gives you a sense that this is what they love doing. There are plenty of planners that speak great English (if that’s what you need). Even if they are from France, England etc. just please don’t settle. You deserve the BEST! In my honest and humble opinion, Nicole is not it. I dislike giving bad reviews, but I really wish I help save another couple from the sadness we’ve experienced during what is supposed to be such a happy time.
3 months ago

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